Bold360 for agents
Get started using Bold360, your one-stop-shop for chat, email, message management, remote access, and co-browse.
Setting up & logging in to Bold360
To use Bold360, log in at https://agent.bold360.com.
Quick Reference Card
Download and print this card to get started with the agent workspace: https://help.bold360.com/help/Bold360QuickReference.pdf
Browser requirements for Bold360 agents:
- Latest version of Chrome (recommended)
- Internet Explorer 11
- Safari (Mac)
- Windows 7 or above
- OS X 10.9 or above
For co-browsing requirements, see Start a co-browse session.